Xtremesoft Customer Support

You can rely on Xtremesoft's technical support to help ensure a smooth, effective installation and implementation.

Xtremesoft Support can be reached directly at 781-937-3800. Our support phone lines are staffed from 8 am - 6 pm EST. Click here to submit problem reports by e-mail to Support or via fax at (781) 937-6013.

Support provided with all products

With the purchase of AppMetrics, the following support is provided:

• Electronic documentation and access to on-line FAQs and Support resources
• 30 days of email support, unless specified in a price quote, a contract, or on your invoice
• Documentation and access to on-line support resources

If you require a more customized approach, you can work with Xtremesoft consultants for company-specific results. Xtremesoft professionals will deliver on-site services tailored to your business goals. Click here for more information.

Optional Extra's Services
Xtremesoft offers the following annual maintenance contract option:

• Telephone support 9 a.m. - 5 p.m. EST Mon-Fri (national holidays excluded)
• Upgrades where specified in a price quote, a contract or on your invoice

More comprehensive coverage can be customized for those businesses desiring more extensive or immediate coverage.